Subject: Ticket Assigned - Conversation with EL?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 13:14:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with EL? EL?                    Hi good afternoon           05:04 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:04 PM, 15th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:04 PM, 15th Jan                     EL?                    May i know if its possible to collect my order today?           05:04 PM, 15th Jan                    Centrepoint KW whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           05:04 PM, 15th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:04 PM, 15th Jan                     EL?                    1           05:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Hello EL? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:05 PM, 15th Jan                     EL?                    1           05:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           05:05 PM, 15th Jan                     EL?                    8410534597           05:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:05 PM, 15th Jan                     EL?                    2           05:06 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:06 PM, 15th Jan                     EL?                    1           05:06 PM, 15th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           05:06 PM, 15th Jan                     EL?                    [email-masked]           05:06 PM, 15th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:06 PM, 15th Jan                   Abdulqader                    Hi EL, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:07 PM, 15th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:09 PM, 15th Jan                   Abdulqader                   We have checked and we would like to inform you that the following order number: (8410534597) was placed on Jan 15, 2023 Please note the estimated date to pick up the order is 16-01-2023. You’ll receive an SMS and an email when your order is ready for collection.           05:10 PM, 15th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:11 PM, 15th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:13 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5590253