Subject: Ticket Assigned - Conversation with Mohamed Alraeesi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 15:56:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohamed Alraeesi Mohamed Alraeesi                    Ok my son will come to pick           07:43 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:43 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Hello Mohamed Alraeesi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:43 PM, 14th Jan                     Mohamed Alraeesi                    1           07:43 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:43 PM, 14th Jan                     Mohamed Alraeesi                    9409221906           07:43 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            07:43 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:43 PM, 14th Jan                     Mohamed Alraeesi                    2           07:44 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:44 PM, 14th Jan                     Mohamed Alraeesi                    1           07:45 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:45 PM, 14th Jan                     Mohamed Alraeesi                    [email-masked]           07:45 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:45 PM, 14th Jan                   Abdulqader                    Hi Mohamed, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:46 PM, 14th Jan                     Mohamed Alraeesi                    My son will come to pick           07:46 PM, 14th Jan                     Mohamed Alraeesi                    Ok           07:46 PM, 14th Jan                   Abdulqader                   Yes, that’s not a problem. However, they will need to bring:  - The confirmation email, the text message or the order confirmation in their Apple Wallet.  - Civil ID or passport.           07:49 PM, 14th Jan                     Mohamed Alraeesi                    SMS           07:49 PM, 14th Jan                     Mohamed Alraeesi                    Ok with I’d copy           07:49 PM, 14th Jan                   Abdulqader                   Yes with Civil ID or passport.           07:51 PM, 14th Jan                     Mohamed Alraeesi                    His id           07:51 PM, 14th Jan                     Mohamed Alraeesi                    I will give you his name           07:51 PM, 14th Jan                   Abdulqader                   His ID who will be collecting the order           07:52 PM, 14th Jan                     Mohamed Alraeesi                    Ok yes           07:52 PM, 14th Jan                     Mohamed Alraeesi                             07:53 PM, 14th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:53 PM, 14th Jan                     Mohamed Alraeesi                    No thanks           07:53 PM, 14th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:55 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5587331