Subject: Ticket Assigned - Conversation with Mohamed Alraeesi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 15:33:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohamed Alraeesi Mohamed Alraeesi                    Hi           07:13 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:13 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:13 PM, 14th Jan                     Mohamed Alraeesi                    1           07:14 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Hello Mohamed Alraeesi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:14 PM, 14th Jan                     Mohamed Alraeesi                    1           07:14 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:14 PM, 14th Jan                     Mohamed Alraeesi                    Solid Slip-On Slide Sandals  -...  +2item(s) of your order 9409221906 are ready for pick up at Centrepoint  Mall of the Emirates. Please bring your govt. issued ID & this SMS.           07:15 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:15 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:15 PM, 14th Jan                     Mohamed Alraeesi                    1           07:15 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:15 PM, 14th Jan                     Mohamed Alraeesi                    9409221906           07:16 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            07:16 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:16 PM, 14th Jan                     Mohamed Alraeesi                    2           07:17 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:17 PM, 14th Jan                     Mohamed Alraeesi                    1           07:17 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:17 PM, 14th Jan                     Mohamed Alraeesi                    [email-masked]           07:17 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:17 PM, 14th Jan                   Abdulqader                    Hi Mohamed, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:21 PM, 14th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:23 PM, 14th Jan                     Mohamed Alraeesi                    Why not delivered           07:25 PM, 14th Jan                     Mohamed Alraeesi                    One week now           07:26 PM, 14th Jan                   Abdulqader                   Your order ID  9409221906 is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.           07:26 PM, 14th Jan                     Mohamed Alraeesi                    Delivery           07:26 PM, 14th Jan                   Abdulqader                   We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           07:29 PM, 14th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:31 PM, 14th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:32 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5587219