Subject: Ticket Assigned - Conversation with Helpmind4u
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 15:14:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Helpmind4u Helpmind4u                    Hi           07:01 PM, 14th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:01 PM, 14th Jan                   MAX KW Whatsapp BOT                    Hello Helpmind4u , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:01 PM, 14th Jan                     Helpmind4u                    1           07:01 PM, 14th Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           07:01 PM, 14th Jan                     Helpmind4u                    8410315202           07:01 PM, 14th Jan                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0113230006377    You can also easily track your order from My Account > Order History.             07:01 PM, 14th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:01 PM, 14th Jan                     Helpmind4u                    2           07:01 PM, 14th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:01 PM, 14th Jan                     Helpmind4u                    1           07:01 PM, 14th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           07:01 PM, 14th Jan                     Helpmind4u                    [email-masked]           07:02 PM, 14th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:02 PM, 14th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:03 PM, 14th Jan                     Helpmind4u                    Are you there           07:05 PM, 14th Jan                     Helpmind4u                    ?           07:05 PM, 14th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:05 PM, 14th Jan                     Helpmind4u                    Why the product  is not yet  delivered           07:06 PM, 14th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           07:07 PM, 14th Jan                     Helpmind4u                    There is no tracking  details  on system  ...           07:07 PM, 14th Jan                     Helpmind4u                    How I will find out the status           07:07 PM, 14th Jan                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           07:08 PM, 14th Jan                     Helpmind4u                    I want the product  now... Because  I Ordered  as a gift to my boy's  birthday. ..           07:10 PM, 14th Jan                     Helpmind4u                    I thought  you will deliver  on time           07:10 PM, 14th Jan                     Helpmind4u                    Its too late           07:10 PM, 14th Jan                     Helpmind4u                    I have to go night duty also           07:10 PM, 14th Jan                     Helpmind4u                    ?           07:10 PM, 14th Jan                     Helpmind4u                    Or I will cancel  the product  now           07:11 PM, 14th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:12 PM, 14th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:13 PM, 14th Jan                     Helpmind4u                    No           07:13 PM, 14th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:13 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5587137