Subject: Ticket Assigned - Conversation with Deepa Kurian
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 15:04:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Deepa Kurian Deepa Kurian                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  deepa kurian Bot:  Hi deepa kurian, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410404848 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0567351243 Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi Deepa , Good evening. Thank you for contacting Max. I'm Samer. I will be happy to help you. Agent:  As per the system your order will be ready for collection within  12 hours from now and you will receive a notification Agent:  Do you have another inquiry I can assist you with? Agent:  It was a pleasure to assist you.Thank you for shopping with Max Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Customer:  Whether can I got the item in my address Agent:  Hi Deepa , Good evening. Thank you for contacting Max. I'm Samer. I will be happy to help you. Customer:  Whether can I got the item in my address Agent:  Please note your order is to click and collect from the store ,and you will receive a notification for collection  soon ,then you can collect it from  "Dubai Hills Mall, Gate Number 4, Al Khail Road Dubai [email-masked] United Arab Emirates (AE) AE-DU Al Barsha South " Agent:  Do you have another inquiry I can assist you with? Agent:  It was a pleasure to assist you.Thank you for shopping with Centrepoint Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:52 PM, 14th Jan                     Deepa Kurian                    Can u deliver the item           06:53 PM, 14th Jan                     Deepa Kurian                    Can u deliver the item in my address           06:54 PM, 14th Jan                     Deepa Kurian                    Start Again           06:54 PM, 14th Jan                   Abdulqader                    Hi Deepa, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:55 PM, 14th Jan                     Deepa Kurian                    Can u deliver my order to my address           06:56 PM, 14th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:58 PM, 14th Jan                   Abdulqader                   We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           07:00 PM, 14th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:01 PM, 14th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:03 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5587088