Subject: Ticket Assigned - Conversation with Yusuf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 14:55:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yusuf Yusuf                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi yusuf, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7810422352 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0114230004079     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Phone number Customer:  +97333271555            06:35 PM, 14th Jan                     Yusuf                    Agent will text me or call me           06:35 PM, 14th Jan                   Abdulqader                    Hi Yusuf, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:36 PM, 14th Jan                     Yusuf                    Hi abdulqader , I would like to ask about my order arrival time, because when i click track order nothing appears and thankyou           06:36 PM, 14th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:38 PM, 14th Jan                     Yusuf                    No problem sir?           06:38 PM, 14th Jan                   Abdulqader                   Is this contact number correct +97333271555?             06:40 PM, 14th Jan                     Yusuf                    Yes 33271555           06:41 PM, 14th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:43 PM, 14th Jan                     Yusuf                    No problem sir things happen???, but approximately when will it arrive and thankyou for your help           06:44 PM, 14th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:46 PM, 14th Jan                     Yusuf                    Yes , i want to know the approximate delivery time           06:46 PM, 14th Jan                   Abdulqader                   We will do our best to arrange the delivery ASAP.           06:47 PM, 14th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:47 PM, 14th Jan                     Yusuf                    Yes , i want to know the approximate delivery time           06:49 PM, 14th Jan                   Abdulqader                   Accept our apologies, as we cannot specify a specific time for receiving orders.           06:50 PM, 14th Jan                   Abdulqader                   Kindly note we'll do our best to deliver your order asap and will be contacting you by this number 97333271555.           06:50 PM, 14th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:52 PM, 14th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:54 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5587056