Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 15:12:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:57 PM, 13th Jan                     User                    https://www.homecentre.com/kw/en/Furniture/Mattresses/King-Mattresses/HOME-CENTRE-Tranquil-Visco-Spring-King-Mattress---180x210-cm/p/163666135           06:58 PM, 13th Jan                     User                    do you still have this?           06:58 PM, 13th Jan                     User                    Im trying to pay but wont let me check out           06:58 PM, 13th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Home center. My name is Kader. I will be happy to assist you.           06:59 PM, 13th Jan                     User                    Yes           07:00 PM, 13th Jan                     User                    can you read my previuS message           07:01 PM, 13th Jan  
                  Abdulqader                   We sincerely apologize for the issue that you are facing however, please provide us the Screenshot Of The Issue so that we can investigate further and assist you accordingly with this.           07:01 PM, 13th Jan                     User                    Hello           07:02 PM, 13th Jan                   Abdulqader                   We sincerely apologize for the issue that you are facing however, please provide us the Screenshot Of The Issue so that we can investigate further and assist you accordingly with this.           07:02 PM, 13th Jan                     User                    It says error when im checking out the items isnt there           07:03 PM, 13th Jan                     User                    its gone           07:03 PM, 13th Jan                     User                    do you still have this or no?           07:03 PM, 13th Jan                   Abdulqader                   It's only 1 left!           07:04 PM
 , 13th Jan                     User                    why can t i buy it then           07:04 PM, 13th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:06 PM, 13th Jan                   Abdulqader                   We are truly sorry to hear that you are facing issues while trying to add an item to the shopping cart. This is surely not the experience we want our customers to have when they shop with us. Due to its high demand; the item might have been added and ordered already when the item came back in stock.           07:07 PM, 13th Jan                   Abdulqader                   We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.           07:09 PM, 13th Jan                   Abdulqader                   Do you have any other inquiries that we can help w
 ith?           07:09 PM, 13th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Home center  Have a wonderful day.           07:11 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5583849