Subject: Ticket Assigned - Conversation with Maryam Waqar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 14:36:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maryam Waqar Maryam Waqar                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi maryam waqar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409910911 Bot:   ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543320780            06:24 PM, 13th Jan                     Maryam Waqar                    Ok           06:24 PM, 13th Jan                   Abdulqader                    Hi maryam, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           06:27 PM, 13th Jan                     Maryam Waqar                    I want to cancel my order           06:27 PM, 13th Jan                     Maryam Waqar                    How can i cancel it?           06:28 PM, 13th Jan                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order. Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           06:30 PM, 13th Jan                   Abdulqader                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           06:31 PM, 13th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:33 PM, 13th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           06:35 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5583724