Subject: Ticket Assigned - Conversation with Ashwaryah Kiran
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 13:46:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ashwaryah Kiran Ashwaryah Kiran                    Hi           05:30 PM, 13th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:30 PM, 13th Jan                   MAX KW Whatsapp BOT                    Hello Ashwaryah Kiran , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:30 PM, 13th Jan                     Ashwaryah Kiran                    2           05:30 PM, 13th Jan                   MAX KW Whatsapp BOT                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:30 PM, 13th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:30 PM, 13th Jan                     Ashwaryah Kiran                    2           05:30 PM, 13th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:30 PM, 13th Jan                     Ashwaryah Kiran                    1           05:30 PM, 13th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           05:30 PM, 13th Jan                     Ashwaryah Kiran                    [email-masked]           05:30 PM, 13th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           05:30 PM, 13th Jan                   Abdulqader                    Hi Ashwaryah, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:31 PM, 13th Jan                     Ashwaryah Kiran                    Hi           05:32 PM, 13th Jan                     Ashwaryah Kiran                    This is my order number 8410318957           05:32 PM, 13th Jan                     Ashwaryah Kiran                    I ordered 3 items , but i want to only return one item           05:32 PM, 13th Jan                     Ashwaryah Kiran                    Can you request return for me           05:33 PM, 13th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:34 PM, 13th Jan                     Ashwaryah Kiran                    Okay           05:34 PM, 13th Jan                   Abdulqader                   Regarding on the order 8410318957  you ordered one item only Embroidered BCI Cotton T-shirt with Short Sleeves           05:36 PM, 13th Jan                     Ashwaryah Kiran                    Oh no sorry           05:36 PM, 13th Jan                     Ashwaryah Kiran                    This is the order number 8410163538           05:37 PM, 13th Jan                     Ashwaryah Kiran                    I want to return one item           05:37 PM, 13th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:39 PM, 13th Jan                     Ashwaryah Kiran                    Okay           05:39 PM, 13th Jan                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we assist you with this accordingly.           05:40 PM, 13th Jan                     Ashwaryah Kiran                    Embroidery black tshirt           05:42 PM, 13th Jan                     Ashwaryah Kiran                    I want to return           05:42 PM, 13th Jan                   Abdulqader                   We would like to inform you that a new return request has been created on 13/01/2023. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           05:44 PM, 13th Jan                     Ashwaryah Kiran                    Okay           05:44 PM, 13th Jan                     Ashwaryah Kiran                    Thank you so much           05:44 PM, 13th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:45 PM, 13th Jan                     Ashwaryah Kiran                    No           05:45 PM, 13th Jan                     Ashwaryah Kiran                    Thank you           05:45 PM, 13th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:46 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5583602