Subject: Ticket Assigned - Conversation with Yashvi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 13:17:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yashvi Yashvi                    Yes           05:02 PM, 13th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:02 PM, 13th Jan                   Centrepoint UAE whatsapp bot                    Hello Yashvi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:02 PM, 13th Jan                     Yashvi                    Here           05:02 PM, 13th Jan                   Centrepoint UAE whatsapp bot                    Hi Yashvi , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:02 PM, 13th Jan                     Yashvi                    5           05:03 PM, 13th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:03 PM, 13th Jan                     Yashvi                    I was having a question which i have posted but the customer representative left tge conversation without addressing the concern           05:04 PM, 13th Jan                     Yashvi                    Is this ok ?           05:04 PM, 13th Jan                   Abdulqader                    Hi Yashvi, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:05 PM, 13th Jan                   Abdulqader                   Please allow me a minute to check your previous chat           05:07 PM, 13th Jan                     Yashvi                    Ok           05:07 PM, 13th Jan                   Abdulqader                   You can purchase it from the store online only this size https://www.centrepointstores.com/ae/en/Women/Clothing/Lingerie/Bras/SPLASH-Set-of-3---Solid-Underwired-Padded-Demi-Cup-Bra/p/7528135           05:09 PM, 13th Jan                     Yashvi                    But can i return the product           05:09 PM, 13th Jan                   Abdulqader                   Unfortunately the item you are trying to return comes under the category of non-returnable products           05:11 PM, 13th Jan                   Abdulqader                   Please refer to the below link for any further information on non-returnable items: https://helpae.splashfashions.com/en/support/solutions/folders/44001186571#           05:12 PM, 13th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:12 PM, 13th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:15 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5583514