Subject: Ticket Assigned - Conversation with Krup$ $oni’$
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 16:26:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Krup$ $oni’$ Krup$ $oni’$                    Hey           08:02 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:02 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:02 PM, 12th Jan                     Krup$ $oni’$                    Krupesh here           08:02 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           08:02 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:02 PM, 12th Jan                     Krup$ $oni’$                    1           08:02 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello Krup$ $oni’$ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:03 PM, 12th Jan                     Krup$ $oni’$                    1           08:03 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:03 PM, 12th Jan                     Krup$ $oni’$                    9410094548           08:03 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011223001681    You can also easily track your order from My Account > Order History.             08:03 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:03 PM, 12th Jan                     Krup$ $oni’$                    2           08:03 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:03 PM, 12th Jan                     Krup$ $oni’$                    1           08:04 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:04 PM, 12th Jan                     Krup$ $oni’$                    [email-masked]           08:04 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:04 PM, 12th Jan                   Abdulqader                    Hi Krup, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           08:04 PM, 12th Jan                     Krup$ $oni’$                    Hey sir           08:05 PM, 12th Jan                     Krup$ $oni’$                    Yesterday i placed an order for 2 t-shirts           08:05 PM, 12th Jan                     Krup$ $oni’$                    By today it was supposed to be delivered bt still i haven’t recived           08:06 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:07 PM, 12th Jan                     Krup$ $oni’$                    For which I already pay additional fees           08:08 PM, 12th Jan                     Krup$ $oni’$                    I already paid additional charges for the same..           08:09 PM, 12th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           08:09 PM, 12th Jan                     Krup$ $oni’$                    Sir its already 8:12 pm           08:10 PM, 12th Jan                     Krup$ $oni’$                    Address given was of offcice           08:10 PM, 12th Jan                     Krup$ $oni’$                    Now how i can get?           08:11 PM, 12th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:14 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           08:16 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:18 PM, 12th Jan                     Krup$ $oni’$                    My question when they will deliver its already 8:20pm           08:18 PM, 12th Jan                     Krup$ $oni’$                    Day end           08:19 PM, 12th Jan                   Abdulqader                   We will do our best to arrange the delivery ASAP and you will updated shortly.           08:19 PM, 12th Jan                     Krup$ $oni’$                    Sir the address given was of office           08:19 PM, 12th Jan                     Krup$ $oni’$                    Offive is closed now           08:20 PM, 12th Jan                     Krup$ $oni’$                    Better i have put review on ur site rather chating with you..           08:21 PM, 12th Jan                     Krup$ $oni’$                    Thanks           08:21 PM, 12th Jan                   Abdulqader                   We have forwarded your query to the concerned team to deliver the order asap.We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           08:23 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           08:24 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:26 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5581248