Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 16:21:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:04 PM, 12th Jan                     User                    I supposed to get a delivery today between 10:30 and 4 pm. Until now i still didn’t receive anything           08:04 PM, 12th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Homecenter. My name is Kader. I will be happy to assist you.           08:06 PM, 12th Jan                     User                    Hi Kader nice to meet you           08:06 PM, 12th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           08:07 PM, 12th Jan                     User                    8408713138           08:08 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:09 PM, 12th Jan                     User                    Thank you           08:09 PM, 12th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+96596616818           08:10 PM, 12th Jan                     User                    Yes           08:11 PM, 12th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:14 PM, 12th Jan                     User                    Does this mean it will be delivered today?           08:14 PM, 12th Jan                   Abdulqader                   We will do our best to arrange the delivery today and you will updated shortly           08:17 PM, 12th Jan                     User                    Thank you very much           08:17 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           08:18 PM, 12th Jan                     User                    No thank uou           08:19 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Homecenter  Have a wonderful day.           08:21 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5581228