Subject: Ticket Assigned - Conversation with H?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 15:51:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with H? H?                    Hi           07:35 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:35 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello H? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:35 PM, 12th Jan                     H?                    2           07:35 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:35 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:35 PM, 12th Jan                     H?                    2           07:35 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:35 PM, 12th Jan                     H?                    1           07:35 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:35 PM, 12th Jan                     H?                    [email-masked]           07:35 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:35 PM, 12th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:37 PM, 12th Jan                     H?                    When my order  will be picked up           07:38 PM, 12th Jan                     H?                    Order number 9407110301           07:38 PM, 12th Jan                     H?                    It's been 15 day for return  request           07:38 PM, 12th Jan                     H?                    Such a slow  service           07:38 PM, 12th Jan                     H?                    Unbelievable           07:38 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:39 PM, 12th Jan                     H?                    Go ahead           07:39 PM, 12th Jan                     H?                    But I will bet with you you will say same we have taken return request           07:40 PM, 12th Jan                     H?                    Will collect soon           07:40 PM, 12th Jan                     H?                    Your words           07:40 PM, 12th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.           07:41 PM, 12th Jan                   Abdulqader                   We have already sent the link to your E-mail address kindly fill in the details to make it easy for our courier partner to reach your location as well.           07:41 PM, 12th Jan                   Abdulqader                   Dear customer, I'm not getting a response from you. Are we still connected?           07:44 PM, 12th Jan                     H?                    Hi           07:45 PM, 12th Jan                     H?                    Ok           07:45 PM, 12th Jan                     H?                    When           07:45 PM, 12th Jan                     H?                    Can you send me again           07:45 PM, 12th Jan                   Abdulqader                   I have sent new link now.           07:46 PM, 12th Jan                     H?                    I filled it as well           07:47 PM, 12th Jan                     H?                    Please  check and confirm  when it will pickup final date           07:48 PM, 12th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to collect the item as early as possible.           07:48 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:49 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:51 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5581099