Subject: Ticket Assigned - Conversation with Shabira
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 15:30:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shabira Shabira                    Hi           07:18 PM, 12th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:18 PM, 12th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:18 PM, 12th Jan                     Shabira                    1           07:18 PM, 12th Jan                   MAX UAE whatsapp bot                    Hello Shabira , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:18 PM, 12th Jan                     Shabira                    1           07:18 PM, 12th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:18 PM, 12th Jan                     Shabira                    9410109557           07:19 PM, 12th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC011223001645    You can also easily track your order from My Account > Order History.             07:19 PM, 12th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:19 PM, 12th Jan                     Shabira                    2           07:19 PM, 12th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:19 PM, 12th Jan                     Shabira                    1           07:19 PM, 12th Jan                   MAX UAE whatsapp bot                   Please enter your email address           07:19 PM, 12th Jan                     Shabira                    [email-masked]           07:20 PM, 12th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:20 PM, 12th Jan                   Abdulqader                    Hi Shabira, Good Evening. Thank you for contacting MAx. My name is Kader. I will be happy to assist you.           07:21 PM, 12th Jan                     Shabira                    Hi           07:21 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:21 PM, 12th Jan                     Shabira                    Where is my order           07:21 PM, 12th Jan                     Shabira                    9410109557           07:22 PM, 12th Jan                     Shabira                    Give me the delivery partner number           07:22 PM, 12th Jan                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of courier partner at this moment.           07:23 PM, 12th Jan                   Abdulqader                   We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           07:24 PM, 12th Jan                     Shabira                    Okey           07:24 PM, 12th Jan                     Shabira                    Timing           07:24 PM, 12th Jan                   Abdulqader                   Accept our apologies, as we cannot specify a specific time for receiving orders.           07:25 PM, 12th Jan                   Abdulqader                   As the order has gone out for delivery. it will be delivered by the end of the day at the latest.           07:26 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:27 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:30 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5581003