Subject: Ticket Assigned - Conversation with Asheem Naushad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 15:28:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Asheem Naushad Asheem Naushad                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi asheem naushad, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410062293 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 12/01/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:16 PM, 12th Jan                     Asheem Naushad                    Can I know today by what time it will be ready           07:17 PM, 12th Jan                   Abdulqader                    Hi Asheem, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:19 PM, 12th Jan                     Asheem Naushad                    Ok           07:20 PM, 12th Jan                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9410062293) was placed on Jan 11, 2023 Please note the estimated date to pick up the order is 12-01-2023. You’ll receive an SMS and an email when your order is ready for collection.           07:21 PM, 12th Jan                     Asheem Naushad                    Today is 12-01-2023 and it's already 7.20 P.M           07:22 PM, 12th Jan                     Asheem Naushad                    So please confirm whether the order will be delivered today. So that I can wait for the pickup           07:22 PM, 12th Jan                   Abdulqader                   Accept our apologies,we will contact the store team to make the order ready as fast as they can.           07:25 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:26 PM, 12th Jan                     Asheem Naushad                    No           07:27 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:28 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580992