Subject: Ticket Assigned - Conversation with Hatim Obri
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 15:28:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hatim Obri Hatim Obri                    Hello max ?  Hatim wants you to pay KWD 9.700 using Request via link. Pay here https://pay.weyaybank.com/?R=QPA3R5W523           07:07 PM, 12th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:07 PM, 12th Jan                   MAX KW Whatsapp BOT                    Hello Hatim Obri , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:07 PM, 12th Jan                     Hatim Obri                    3           07:08 PM, 12th Jan                   MAX KW Whatsapp BOT                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.     For more details, go to Returns Process and Returns Policy under Help Centre.            07:08 PM, 12th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:08 PM, 12th Jan                     Hatim Obri                    2           07:08 PM, 12th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:08 PM, 12th Jan                     Hatim Obri                    1           07:08 PM, 12th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           07:08 PM, 12th Jan                     Hatim Obri                    [email-masked]           07:08 PM, 12th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:08 PM, 12th Jan                     Hatim Obri                    Hello max ?  Hatim wants you to pay KWD 9.700 using Request via link. Pay here https://pay.weyaybank.com/?R=QPA3R5W523           07:10 PM, 12th Jan                     Hatim Obri                    Please refund my money on this link           07:10 PM, 12th Jan                   Abdulqader                    Hi Hatim, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:10 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:11 PM, 12th Jan                     Hatim Obri                    Yes           07:11 PM, 12th Jan                   Abdulqader                   Thank you for your patience.Please allow us some more time           07:15 PM, 12th Jan                     Hatim Obri                    Yes           07:16 PM, 12th Jan                   Abdulqader                   kindly confirm that have you returned the item to that store.           07:19 PM, 12th Jan                   Abdulqader                   As we can check with respect to the orde id 8409085465, you have returned the item at the store ad received the refund as cash value.           07:20 PM, 12th Jan                   Abdulqader                   Hi Hatim, I'm not getting a response from you. Are we still connected?           07:22 PM, 12th Jan                   Abdulqader                   Hi Hatim, I have not received a response from you still, please confirm if we are still connected?           07:24 PM, 12th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:26 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580989