Subject: Ticket Assigned - Conversation with السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 14:55:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with السلام عليكم السلام عليكم                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi السلام عليكم, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410097742 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC011223001316     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:42 PM, 12th Jan                     السلام عليكم                    Ok           06:42 PM, 12th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:42 PM, 12th Jan                     السلام عليكم                    I’m waiting for my order from morning until now           06:43 PM, 12th Jan                     السلام عليكم                    He didn’t reached me           06:43 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:43 PM, 12th Jan                     السلام عليكم                    I will not be in the office after 1 hour           06:43 PM, 12th Jan                     السلام عليكم                    I can’t wait more           06:44 PM, 12th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           06:44 PM, 12th Jan                   Abdulqader                   We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           06:44 PM, 12th Jan                     السلام عليكم                             06:44 PM, 12th Jan                     السلام عليكم                    I’m still waiting           06:46 PM, 12th Jan                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           06:46 PM, 12th Jan                     السلام عليكم                    The day is ended           06:46 PM, 12th Jan                     السلام عليكم                    Now it’s night           06:46 PM, 12th Jan                     السلام عليكم                    It’s been told 9 hours but until now it’s almost 24 hrs           06:47 PM, 12th Jan                     السلام عليكم                    Can you plz rush him           06:47 PM, 12th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:48 PM, 12th Jan                     السلام عليكم                    Before you someone told me that & did nothing           06:48 PM, 12th Jan                     السلام عليكم                    Plz hurry up           06:48 PM, 12th Jan                     السلام عليكم                    I’m really getting upset about this service           06:49 PM, 12th Jan                     السلام عليكم                    Kindly let him reach me within 1 hour           06:49 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.Please note that we will contact you through your email once we get any updates           06:51 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:53 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:55 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580855