Subject: Ticket Assigned - Conversation with manar.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 14:26:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manar. manar.                    hello dear, i have an order number 8409986895 and a return request number 1003771171           06:18 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:18 PM, 12th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:18 PM, 12th Jan                     manar.                    i’d like to cancel my return request please           06:19 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           06:19 PM, 12th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:19 PM, 12th Jan                     manar.                    1           06:19 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Hello Manar. , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:19 PM, 12th Jan                     manar.                    2           06:19 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            06:19 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:19 PM, 12th Jan                     manar.                    2           06:20 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:20 PM, 12th Jan                     manar.                    1           06:20 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           06:20 PM, 12th Jan                     manar.                    [email-masked]           06:20 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:20 PM, 12th Jan                   Abdulqader                    Hi Manar, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:22 PM, 12th Jan                     manar.                    hello dear           06:22 PM, 12th Jan                     manar.                    hello dear, i have an order number 8409986895 and a return request number 1003771171           06:22 PM, 12th Jan                     manar.                    i’d like to cancel my return request please           06:22 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:24 PM, 12th Jan                   Abdulqader                   The online return request has been cancelled           06:25 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:25 PM, 12th Jan                     manar.                    thankyou for your help           06:25 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:26 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580733