Subject: Ticket Assigned - Conversation with Sumiya Hamed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 14:25:03 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sumiya Hamed Sumiya Hamed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sumiya hamed Bot:  Hi sumiya hamed, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543037865            06:13 PM, 12th Jan                     Sumiya Hamed                    Thanks           06:13 PM, 12th Jan                   Abdulqader                    Hi Sumaya, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:15 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:17 PM, 12th Jan                   Abdulqader                   We can see that you are contacting us regarding your order 9410078737?           06:19 PM, 12th Jan                   Abdulqader                   Hi Sumaya, I'm not getting a response from you. Are we still connected?           06:21 PM, 12th Jan                   Abdulqader                   Hi Sumaya, I'm not getting a response from you. Are we still connected?           06:22 PM, 12th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:24 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580724