Subject: Ticket Assigned - Conversation with Ju|¡a
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 14:14:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ju|¡a Ju|¡a                    Hi           05:59 PM, 12th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:59 PM, 12th Jan                   MAX UAE whatsapp bot                    Hello Ju|¡a , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:59 PM, 12th Jan                     Ju|¡a                    2           05:59 PM, 12th Jan                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:59 PM, 12th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:59 PM, 12th Jan                     Ju|¡a                    2           05:59 PM, 12th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:59 PM, 12th Jan                     Ju|¡a                    1           05:59 PM, 12th Jan                   MAX UAE whatsapp bot                   Please enter your email address           05:59 PM, 12th Jan                     Ju|¡a                    [email-masked]           05:59 PM, 12th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:59 PM, 12th Jan                   Abdulqader                    Hi Jukia, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:01 PM, 12th Jan                     Ju|¡a                    I had raised return request, but no call from delivery team           06:01 PM, 12th Jan                     Ju|¡a                    ??           06:04 PM, 12th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:05 PM, 12th Jan                     Ju|¡a                    Ok           06:05 PM, 12th Jan                   Abdulqader                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3- 5 business days to arrange the collection.           06:08 PM, 12th Jan                   Abdulqader                   If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           06:08 PM, 12th Jan                     Ju|¡a                    Is the return request updated on the system?           06:08 PM, 12th Jan                   Abdulqader                   You can also track the order via the LMG website through the following link:  (https://bit.ly/3v0Daf7) Through the tracking number: (RP011023002141)           06:11 PM, 12th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:12 PM, 12th Jan                     Ju|¡a                    No           06:12 PM, 12th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with max  Have a wonderful day.           06:14 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580676