Subject: Ticket Assigned - Conversation with Jisha Jesson
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 14:25:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jisha Jesson Jisha Jesson                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  jisha jesson Bot:  Hi jisha jesson, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8406270943 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  8406270942 Customer:  Haii Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi jisha jesson, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8409881195 Bot:    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96551057506            06:15 PM, 10th Jan                   Abdulqader                    Hi Jisha, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:15 PM, 10th Jan                     Jisha Jesson                    Cash has been deducted from my account but you couldn't process my order           06:15 PM, 10th Jan                     Jisha Jesson                    I am jemmey           06:16 PM, 10th Jan                     Jisha Jesson                    8409881195           06:16 PM, 10th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:18 PM, 10th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           06:19 PM, 10th Jan                   Abdulqader                   We'd like to confirm you that order 8409881195 has not been placed successfully as the payment from your credit card used has been unsuccessful. Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           06:19 PM, 10th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:21 PM, 10th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:23 PM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5571883