Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 13:40:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:30 PM, 10th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:30 PM, 10th Jan                     User                    I am trying to join Shukran account and it is saying that the card is temporarily locked           05:31 PM, 10th Jan                   Abdulqader                   Kindly share your registered email ID for further assistance.           05:32 PM, 10th Jan                     User                    rorojojo           05:32 PM, 10th Jan                     User                    [email-masked]           05:32 PM, 10th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay wi
 th us           05:33 PM, 10th Jan                   Abdulqader                   We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed.  Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps: 1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage           05:35 PM, 10th Jan                     User                    Thank you           05:35 PM, 10th Jan                   Abdulqader                   If you face any issue while linking your Shukran account then please contact Please contact the Shukran team on +20 2 2249 1100  or email [email-masked]           05:35 PM, 10th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:36 PM, 10th J
 an                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:38 PM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5571621