Subject: Ticket Assigned - Conversation with Leo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 13:15:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leo Leo                    Hello Good Evening           05:03 PM, 10th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:03 PM, 10th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:03 PM, 10th Jan                     Leo                    1           05:03 PM, 10th Jan                    Centrepoint KW whatsapp bot                    Hello Leo , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:03 PM, 10th Jan                     Leo                    2           05:03 PM, 10th Jan                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:03 PM, 10th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:03 PM, 10th Jan                     Leo                    2           05:03 PM, 10th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:03 PM, 10th Jan                     Leo                    1           05:03 PM, 10th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           05:03 PM, 10th Jan                     Leo                    [email-masked]           05:03 PM, 10th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:03 PM, 10th Jan                     Leo                             05:07 PM, 10th Jan                     Leo                             05:07 PM, 10th Jan                   Abdulqader                    Hi Leo, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:07 PM, 10th Jan                     Leo                    Good Evening           05:07 PM, 10th Jan                     Leo                    Above send things I want to return back           05:07 PM, 10th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:08 PM, 10th Jan                     Leo                    Sure sir.           05:08 PM, 10th Jan                   Abdulqader                   We can see that you are contacting us regarding your order8409198585?           05:09 PM, 10th Jan                     Leo                    No sir...           05:09 PM, 10th Jan                     Leo                             05:09 PM, 10th Jan                     Leo                    8409690236           05:10 PM, 10th Jan                     Leo                    Today purchased order           05:10 PM, 10th Jan                   Abdulqader                   We would like to inform you that a new return request has been created on 1/10/23 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.You can also track the order via the LMG website through the following link: https://bit.ly/3v0Daf7 Through the tracking number: RP0110230006123           05:12 PM, 10th Jan                     Leo                             05:12 PM, 10th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:14 PM, 10th Jan                     Leo                    No sir. Thank you.           05:14 PM, 10th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:15 PM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5571506