Subject: Ticket Assigned - Conversation with Yusianti Fransisca
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 16:53:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yusianti Fransisca Yusianti Fransisca                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi yusianti fransisca, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409211180 Bot:    Your order has been cancelled   No worries, your refund is being processed. ?    Here's how it works:   Credit or Debit Card - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:39 PM, 09th Jan                     Yusianti Fransisca                    hello           08:40 PM, 09th Jan                   mazen                   Hi Yusianti, Good Evening. Thank you for contacting Centrepoint. My name is Mazen. I will be happy to assist you.           08:40 PM, 09th Jan                   mazen                   We request you to please allow us some time to check your details and back to you, stay with us           08:41 PM, 09th Jan                     Yusianti Fransisca                    why u canceled my order           08:41 PM, 09th Jan                     Yusianti Fransisca                    i was waiting my order until now           08:42 PM, 09th Jan                     Yusianti Fransisca                    hello           08:43 PM, 09th Jan                   mazen                   We sincerely apologize for the inconvenience caused to you.           08:43 PM, 09th Jan                   mazen                   Is this contact number correct +971588593531?           08:43 PM, 09th Jan                     Yusianti Fransisca                    hello           08:44 PM, 09th Jan                   mazen                   Is this contact number correct +971588593531?           08:46 PM, 09th Jan                   mazen                   Hi, I'm not getting a response from you. Are we still connected?           08:48 PM, 09th Jan                   mazen                   Hi, I'm not getting a response from you. Are we still connected?           08:51 PM, 09th Jan                   mazen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:53 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5568339