Subject: Ticket Assigned - Conversation with Sahar Said
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 15:20:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sahar Said Sahar Said                    Hello           07:13 PM, 09th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:13 PM, 09th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:13 PM, 09th Jan                     Sahar Said                    1           07:13 PM, 09th Jan                   MAX UAE whatsapp bot                    Hello Sahar Said , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:13 PM, 09th Jan                     Sahar Said                    1           07:13 PM, 09th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:13 PM, 09th Jan                     Sahar Said                    9409562797           07:13 PM, 09th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010823002605    You can also easily track your order from My Account > Order History.             07:13 PM, 09th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:13 PM, 09th Jan                     Sahar Said                    2           07:14 PM, 09th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:14 PM, 09th Jan                     Sahar Said                    1           07:14 PM, 09th Jan                   MAX UAE whatsapp bot                   Please enter your email address           07:14 PM, 09th Jan                     Sahar Said                    [email-masked]           07:14 PM, 09th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:14 PM, 09th Jan                   Abdulqader                    Hi Sahar, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:15 PM, 09th Jan                     Sahar Said                    Hello Kader           07:15 PM, 09th Jan                     Sahar Said                    I was expecting my order today but till Now  it didnt arrive           07:16 PM, 09th Jan                     Sahar Said                    Um Tryin to trach through the link, also invalid           07:16 PM, 09th Jan                     Sahar Said                    Order nbr is Your order number 9409562797           07:16 PM, 09th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971551135246           07:16 PM, 09th Jan                     Sahar Said                    Yes correct           07:17 PM, 09th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible As the order has gone out for delivery, it will be delivered by the end of the day at the latest              07:18 PM, 09th Jan                     Sahar Said                    Ok thx           07:19 PM, 09th Jan                     Sahar Said                    For ur support           07:19 PM, 09th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:19 PM, 09th Jan                     Sahar Said                    Thanks           07:20 PM, 09th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:20 PM, 09th Jan                     Sahar Said                    Thx           07:20 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5567895