Subject: Ticket Assigned - Conversation with Sachin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 14:57:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sachin Sachin                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  sachin Bot:  Hi sachin, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409589999 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM382145589     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0565826437            06:43 PM, 09th Jan                   Abdulqader                    Hi Sachin, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:45 PM, 09th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:45 PM, 09th Jan                     Sachin                    Hi           06:46 PM, 09th Jan                   Abdulqader                   Is this contact number correct   +971565826437?             06:47 PM, 09th Jan                     Sachin                    Yes           06:48 PM, 09th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.we will contact the courier team to make the order ready as fast as they can           06:49 PM, 09th Jan                     Sachin                    How long more time you need           06:50 PM, 09th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           06:51 PM, 09th Jan                     Sachin                    Before order your app shows same day delivery but after payment I didn't get my order ye           06:51 PM, 09th Jan                   Abdulqader                   We’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           06:53 PM, 09th Jan                     Sachin                    Ok please notify me as soon possible           06:53 PM, 09th Jan                   Abdulqader                   Ok sure will do the need ful           06:55 PM, 09th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:55 PM, 09th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:57 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5567763