Subject: Ticket Assigned - Conversation with Arooj Amir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 14:01:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arooj Amir Arooj Amir                    Hi           05:47 PM, 09th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            05:47 PM, 09th Jan                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:47 PM, 09th Jan                     Arooj Amir                    1           05:47 PM, 09th Jan                   Babyshop UAE WhatsApp bot                    Hello Arooj Amir , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:47 PM, 09th Jan                     Arooj Amir                    1           05:47 PM, 09th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           05:47 PM, 09th Jan                     Arooj Amir                    9409593079           05:47 PM, 09th Jan                   Babyshop UAE WhatsApp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 08/01/2023    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            05:47 PM, 09th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:47 PM, 09th Jan                     Arooj Amir                    2           05:48 PM, 09th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:48 PM, 09th Jan                     Arooj Amir                    1           05:48 PM, 09th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           05:48 PM, 09th Jan                     Arooj Amir                    [email-masked]           05:48 PM, 09th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           05:48 PM, 09th Jan                   Abdulqader                    Hi Arooj, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:49 PM, 09th Jan                     Arooj Amir                    Hi Good evening           05:49 PM, 09th Jan                     Arooj Amir                    I need some info regarding my order           05:50 PM, 09th Jan                     Arooj Amir                    Order num is 9409593079           05:50 PM, 09th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:51 PM, 09th Jan                     Arooj Amir                    Okay           05:53 PM, 09th Jan                   Abdulqader                   Is this contact number correct+971582075467?             05:53 PM, 09th Jan                     Arooj Amir                    Yes           05:54 PM, 09th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:56 PM, 09th Jan                     Arooj Amir                    When it will be delivered?           05:56 PM, 09th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           05:58 PM, 09th Jan                     Arooj Amir                    Okay           05:58 PM, 09th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:59 PM, 09th Jan                     Arooj Amir                    No           06:00 PM, 09th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           06:00 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5567411