Subject: Ticket Assigned - Conversation with Shahnavaj Kuwait
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 13:34:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shahnavaj Kuwait Shahnavaj Kuwait                    sir the product i ordered is medium size i wanted small size           04:58 PM, 09th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:58 PM, 09th Jan                   MAX KW Whatsapp BOT                    Hello Shahnavaj Kuwait , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:58 PM, 09th Jan                     Shahnavaj Kuwait                    2           04:59 PM, 09th Jan                   MAX KW Whatsapp BOT                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            04:59 PM, 09th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:59 PM, 09th Jan                     Shahnavaj Kuwait                    2           05:02 PM, 09th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:02 PM, 09th Jan                     Shahnavaj Kuwait                    1           05:04 PM, 09th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           05:04 PM, 09th Jan                     Shahnavaj Kuwait                    [email-masked]           05:04 PM, 09th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           05:04 PM, 09th Jan                   Abdulqader                    Hi Shahnavaj, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:08 PM, 09th Jan                     Shahnavaj Kuwait                    Good evening           05:08 PM, 09th Jan                     Shahnavaj Kuwait                    Sr           05:08 PM, 09th Jan                     Shahnavaj Kuwait                    Thanks sr           05:09 PM, 09th Jan                     Shahnavaj Kuwait                    sir the product i ordered is medium size i wanted small size           05:09 PM, 09th Jan                   Abdulqader                   We are truly sorry to hear that you wish to exchange the items however, we do not have an exchange option available at this time           05:12 PM, 09th Jan                   Abdulqader                   You can return online purchases through the below three channels: ·You can contact our customer support team on 18-00-871 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (MAX) store across the Kuwait           05:13 PM, 09th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:14 PM, 09th Jan                     Shahnavaj Kuwait                    Yes           05:14 PM, 09th Jan                     Shahnavaj Kuwait                    Sir Order is note parking           05:15 PM, 09th Jan                     Shahnavaj Kuwait                    Sir the product is not in packing now           05:17 PM, 09th Jan                   Abdulqader                   We request you to please share with us an image of the item.           05:18 PM, 09th Jan                     Shahnavaj Kuwait                             05:19 PM, 09th Jan                     Shahnavaj Kuwait                             05:19 PM, 09th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:20 PM, 09th Jan                     Shahnavaj Kuwait                             05:20 PM, 09th Jan                     Shahnavaj Kuwait                    Ok           05:21 PM, 09th Jan                     Shahnavaj Kuwait                    Sir           05:21 PM, 09th Jan                   Abdulqader                   Is the tag price is there?           05:23 PM, 09th Jan                     Shahnavaj Kuwait                    4 kd           05:24 PM, 09th Jan                     Shahnavaj Kuwait                    Sir           05:24 PM, 09th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:26 PM, 09th Jan                     Shahnavaj Kuwait                    Ok           05:27 PM, 09th Jan                     Shahnavaj Kuwait                    Sr           05:27 PM, 09th Jan                     Shahnavaj Kuwait                    Standard ground shoping           05:28 PM, 09th Jan                     Shahnavaj Kuwait                    1.5           05:28 PM, 09th Jan                     Shahnavaj Kuwait                    Kd           05:28 PM, 09th Jan                   Abdulqader                   We would like to inform you that a new return request has been created on 1/9/23 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.You can also track the order via the LMG website through the following link: https://bit.ly/3v0Daf7 Through the tracking number: RP0109230006530           05:29 PM, 09th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:30 PM, 09th Jan                     Shahnavaj Kuwait                    No sr           05:31 PM, 09th Jan                     Shahnavaj Kuwait                    Thanks sir           05:31 PM, 09th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:32 PM, 09th Jan                     Shahnavaj Kuwait                    Wel came           05:33 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5567248