Subject: Note Added - [#5558998] Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 07:50:45 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558998    Subject:  Conversation with Hi   Requester: Hi    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM5077F0F6CC224060A577A83519BB6DFA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please process the refund for the amount mentioned &amp; debit same from my credit.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 9 January 2023 11:41 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Reddy Prasad &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5558998] - Conversation with Hi</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM0F782B1505B54AD09099751082EE3EB3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Can you please assist wit the below approval.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, January 8, 2023 1:05 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5558998] - Conversation with Hi</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAMB58C36AD218E43C48C5F17E11E8C8E82" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please assist for the below approval.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, January 8, 2023 5:06 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5558998] - Conversation with Hi</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team <br>
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Problem Statement: Need approval for My Credit to cash value,<br>
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Order Date: Dec 7, 2022<br>
Order ID: 8404715403<br>
RMA : 1002999134<br>
Value of the return items; 6 KWD<br>
Mobile Number : +96565185178<br>
Email :[email-masked].<br>
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Issue Description: The customer placed the order Through Cash On Delivery and the customer returned the items through online and the refund was done to him in My Credits. The customer come to us said he don't want to do shopping with us anymore now he was asking
 for a cash refund.we request you to look into this concern and help us to resolve the case on ASAP.<br>
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Regards,<br>
Abdulqader</span></div>
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