Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 15:33:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409350211 Bot:   Congrats! Your order is successfully placed.?    Your estimated collection date is 07/01/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  552487133            07:27 PM, 08th Jan                     Hi                    I am at baby shop airport road branch           07:27 PM, 08th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           07:28 PM, 08th Jan                     Hi                    When I went to collect the ordered item, they are saying need another number           07:28 PM, 08th Jan                     Hi                    Which number should I provide           07:29 PM, 08th Jan                     Hi                    552487133 I have only received this number           07:29 PM, 08th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:29 PM, 08th Jan                     Hi                    Ok           07:29 PM, 08th Jan                     Hi                    9409350211 please discard the previous order number and consider this           07:31 PM, 08th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. we will contact the store team to make the order ready as fast as they can           07:31 PM, 08th Jan                     Hi                    Please provide the number also           07:31 PM, 08th Jan                     Hi                    Otherwise they will not accept           07:31 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5563531