Subject: Ticket Assigned - Conversation with Saiyad Altafhusen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 14:47:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saiyad Altafhusen Saiyad Altafhusen                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi saiyad altafhusen, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Weve shipped your order 9409095397 with AWB FC010523003268. Please click here to track :https://splashgcc.app.link/eB3xAAKhlwb Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9409095397 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:38 PM, 08th Jan                   Abdulqader                    Hi Saiyad, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:39 PM, 08th Jan                     Saiyad Altafhusen                    My order no. 9409095397  not deliver me           06:39 PM, 08th Jan                     Saiyad Altafhusen                    Why           06:39 PM, 08th Jan                     Saiyad Altafhusen                    Hello           06:41 PM, 08th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:41 PM, 08th Jan                   Abdulqader                   Is this contact number correct +971557403910?             06:43 PM, 08th Jan                     Saiyad Altafhusen                    Yes           06:43 PM, 08th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:44 PM, 08th Jan                     Saiyad Altafhusen                    Ok           06:45 PM, 08th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:45 PM, 08th Jan                     Saiyad Altafhusen                    No thanks           06:46 PM, 08th Jan                     Saiyad Altafhusen                    Bye           06:47 PM, 08th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:47 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5563287