Subject: Ticket Assigned - Conversation with .
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 14:36:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with . .                    Helo           06:19 PM, 08th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            06:19 PM, 08th Jan                   Babyshop UAE WhatsApp bot                    Hello . , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:19 PM, 08th Jan                     .                    1           06:19 PM, 08th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           06:19 PM, 08th Jan                     .                    9409334566           06:20 PM, 08th Jan                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010723001503    You can also easily track your order from My Account > Order History.             06:20 PM, 08th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:20 PM, 08th Jan                     .                    2           06:20 PM, 08th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:20 PM, 08th Jan                     .                    1           06:20 PM, 08th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           06:20 PM, 08th Jan                     .                    [email-masked]           06:20 PM, 08th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           06:20 PM, 08th Jan                     .                    Hi           06:21 PM, 08th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           06:23 PM, 08th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:24 PM, 08th Jan                     .                    My order didn’t come yesterday           06:25 PM, 08th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:26 PM, 08th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971585895661           06:27 PM, 08th Jan                     .                    Yes           06:27 PM, 08th Jan                     .                    Why           06:27 PM, 08th Jan                     .                    D it comes today?           06:27 PM, 08th Jan                   Abdulqader                   please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:28 PM, 08th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?.           06:29 PM, 08th Jan                     .                    ?           06:29 PM, 08th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           06:31 PM, 08th Jan                     .                    Yes           06:32 PM, 08th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?.           06:33 PM, 08th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           06:35 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5563232