Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 14:03:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Customer:  Hi Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:39 PM, 08th Jan                     Hi                    Pls chk I wrote before all details           05:39 PM, 08th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:39 PM, 08th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:40 PM, 08th Jan                   Abdulqader                   ​Kindly provide us with ​the name of the item           05:43 PM, 08th Jan                     Hi                             05:43 PM, 08th Jan                     Hi                    I ordered this item but now I noticed there is no inner in this           05:43 PM, 08th Jan                     Hi                    But I remove the tag but I didn’t wear it still           05:44 PM, 08th Jan                     Hi                             05:44 PM, 08th Jan                     Hi                             05:44 PM, 08th Jan                   Abdulqader                   We truly sorry we can not accept the item without tag price           05:46 PM, 08th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:48 PM, 08th Jan                     Hi                    Pls reply           05:50 PM, 08th Jan                     Hi                    Possible u can chk in your previous delivery I didn’t get inner with this           05:51 PM, 08th Jan                   Abdulqader                   We truly sorry we can not accept the item without tag price           05:51 PM, 08th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:52 PM, 08th Jan                   Abdulqader                   please allow us some more time           05:56 PM, 08th Jan                   Abdulqader                   We would like to inform you that a new return request has been created on 1/8/23 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.           05:59 PM, 08th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:01 PM, 08th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:03 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5563026