Subject: Ticket Assigned - Conversation with Gunika Anand
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 13:56:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Gunika Anand Gunika Anand                    Hello           05:37 PM, 08th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:37 PM, 08th Jan                    Centrepoint KW whatsapp bot                    Hello Gunika Anand , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:37 PM, 08th Jan                     Gunika Anand                    1           05:37 PM, 08th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           05:37 PM, 08th Jan                     Gunika Anand                    8409441984           05:37 PM, 08th Jan                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0108230001536    You can also easily track your order from My Account > Order History.             05:38 PM, 08th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:38 PM, 08th Jan                     Gunika Anand                    2           05:39 PM, 08th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:39 PM, 08th Jan                     Gunika Anand                    1           05:39 PM, 08th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           05:39 PM, 08th Jan                     Gunika Anand                    [email-masked]           05:39 PM, 08th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:39 PM, 08th Jan                   Abdulqader                    Hi Gunika, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:40 PM, 08th Jan                     Gunika Anand                    Hello I just wanted to find out regarding my order           05:41 PM, 08th Jan                     Gunika Anand                    As this is what shows when I try to track the order           05:41 PM, 08th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:43 PM, 08th Jan                     Gunika Anand                    Sure           05:43 PM, 08th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           05:44 PM, 08th Jan                     Gunika Anand                    Ok great thanks for the help           05:45 PM, 08th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:46 PM, 08th Jan                     Gunika Anand                    Is the online stuff available at the stores as well ?           05:47 PM, 08th Jan                     Gunika Anand                    As the online sale is ending today right ?           05:47 PM, 08th Jan                   Abdulqader                   Yes you can provide us the link of any item so that we can find it in the store           05:48 PM, 08th Jan                     Gunika Anand                    Is the sale in the stores as well ?           05:50 PM, 08th Jan                   Abdulqader                   We would like to inform you that store and online are two different platforms, we are online support team and we do not have any information regarding sale  in the store           05:51 PM, 08th Jan                     Gunika Anand                    Ok           05:51 PM, 08th Jan                     Gunika Anand                    Thanks           05:51 PM, 08th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:52 PM, 08th Jan                     Gunika Anand                    That’s it           05:52 PM, 08th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:54 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5562984