Subject: Ticket Assigned - Conversation with Malaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 15:23:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Malaz Malaz                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi malaz, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408660624 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010323002442     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:12 PM, 07th Jan                   Abdulqader                    Hi Malaz, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           07:13 PM, 07th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:15 PM, 07th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971555587310           07:16 PM, 07th Jan                   Abdulqader                   Hi Malaz, I'm not getting a response from you. Are we still connected?           07:19 PM, 07th Jan                   Abdulqader                   Hi Malaz, I'm not getting a response from you. Are we still connected?.           07:21 PM, 07th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:22 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5559237