Subject: Ticket Assigned - Conversation with Leo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 15:17:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leo Leo                    Good Evening           07:01 PM, 07th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:01 PM, 07th Jan                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:01 PM, 07th Jan                     Leo                    1           07:01 PM, 07th Jan                   MAX KW Whatsapp BOT                    Hello Leo , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:01 PM, 07th Jan                     Leo                    2           07:02 PM, 07th Jan                   MAX KW Whatsapp BOT                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:02 PM, 07th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:02 PM, 07th Jan                     Leo                    2           07:02 PM, 07th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:02 PM, 07th Jan                     Leo                    1           07:02 PM, 07th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           07:02 PM, 07th Jan                     Leo                    [email-masked]           07:02 PM, 07th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:02 PM, 07th Jan                     Leo                    Oo           07:02 PM, 07th Jan                     Leo                    Ok           07:02 PM, 07th Jan                   Abdulqader                    Hi Leo, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:03 PM, 07th Jan                     Leo                    Yes sir.           07:03 PM, 07th Jan                     Leo                    I have login as guest and purchased my things on online as in cass on delivery yesterday......           07:04 PM, 07th Jan                     Leo                    One of the dress is over size to me. So I would like to return it back           07:04 PM, 07th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:05 PM, 07th Jan                     Leo                    Sure sir.           07:06 PM, 07th Jan                   Abdulqader                   Is this the item:  Styli Sleeveless Crop Top and Midi Skirt Co-Ord Set           07:08 PM, 07th Jan                     Leo                    No sir.           07:10 PM, 07th Jan                   Abdulqader                   ​Kindly provide us with ​the name of the item           07:11 PM, 07th Jan                     Leo                             07:11 PM, 07th Jan                     Leo                    Yesterday's item           07:11 PM, 07th Jan                     Leo                             07:12 PM, 07th Jan                     Leo                             07:13 PM, 07th Jan                   Abdulqader                   We would like to inform you that a new return request has been created on 1/7/23 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.You can also track the order via the LMG website through the following link: https://bit.ly/3v0Daf7 Through the tracking number: RP0107230007112           07:13 PM, 07th Jan                     Leo                             07:13 PM, 07th Jan                     Leo                    Above is the order no.           07:13 PM, 07th Jan                     Leo                    Thank you so much..           07:14 PM, 07th Jan                     Leo                    I have received the return orde notification message.           07:14 PM, 07th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:14 PM, 07th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:16 PM, 07th Jan                     Leo                    No Sir... Thank you sir.           07:16 PM, 07th Jan                     Leo                    ?           07:16 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5559211