Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 14:38:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409303036 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0545548343            06:28 PM, 07th Jan                     Hello                    Okie           06:28 PM, 07th Jan                     Hello                    My name is Farhan           06:28 PM, 07th Jan                   Abdulqader                    Hi Farhan, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           06:29 PM, 07th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:31 PM, 07th Jan                   Abdulqader                   We would like to inform you that after checking the order details we can see that your order with ID 9409303036, has been successfully delivered to you on 1/7/23           06:32 PM, 07th Jan                   Abdulqader                   We request you to please check with your security, family members and neighbours regarding your order.           06:32 PM, 07th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:33 PM, 07th Jan                   Abdulqader                   Hi Farhan, I'm not getting a response from you. Are we still connected?           06:35 PM, 07th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:37 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5559032