Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 13:49:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi hi, what do you need help with? Customer:  ? Refund Information Bot:   Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  96565185178            05:28 PM, 07th Jan                     Hi                    I m very apset with your services  plz tll him to cll me or give me no i wll cll           05:29 PM, 07th Jan                   Abdulqader                   Dear customer, Good Afternoon.Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:30 PM, 07th Jan                     Hi                    Sir i bay same item last month           05:30 PM, 07th Jan                     Hi                    Ans           05:30 PM, 07th Jan                     Hi                    And when he come delever this i tell hime i want rtn one item he told me ok mam i wll make refund for u because i dont k ow           05:31 PM, 07th Jan                     Hi                    Know how to refund he told me now u pay tomorrow u wll get your refund amounts u can go to any branches of centerpoint u can show this msg and collect u r refund amnt           05:32 PM, 07th Jan                     Hi                    Yesterday i go there the refuse to give me the said u have only credit u can not take refund u can bay from online only           05:33 PM, 07th Jan                     Hi                    How comes           05:33 PM, 07th Jan                     Hi                    I want refund i dont want credit i apply for refund not for credit           05:33 PM, 07th Jan                     Hi                    Now tll me what i can do           05:33 PM, 07th Jan                     Hi                    I want my many back           05:34 PM, 07th Jan                     Hi                    Hello           05:34 PM, 07th Jan                     Hi                    I want money back i dont want credit i was sick thats y i didn't go but yesterday i here new story           05:35 PM, 07th Jan                     Hi                    R u there           05:36 PM, 07th Jan                     Hi                    Can u reply u said u come to help but u didn't reply even what can i understand  dear           05:37 PM, 07th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:38 PM, 07th Jan                     Hi                    Ok           05:38 PM, 07th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We would like to inform you that we have processed the refund of amount (AED6) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           05:41 PM, 07th Jan                   Abdulqader                   Please note that we do not have the service of transferring My credit money to another account at the moment.           05:44 PM, 07th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:47 PM, 07th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           05:49 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558812