Subject: Ticket Assigned - Conversation with Sanaa Remtulla
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 11:19:39 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sanaa Remtulla Sanaa Remtulla                    hello           03:11 PM, 07th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:11 PM, 07th Jan                   MAX UAE whatsapp bot                    Hello Sanaa Remtulla , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:11 PM, 07th Jan                     Sanaa Remtulla                    3           03:11 PM, 07th Jan                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            03:11 PM, 07th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:11 PM, 07th Jan                     Sanaa Remtulla                    2           03:11 PM, 07th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:11 PM, 07th Jan                     Sanaa Remtulla                    1           03:12 PM, 07th Jan                   MAX UAE whatsapp bot                   Please enter your email address           03:12 PM, 07th Jan                     Sanaa Remtulla                    [email-masked]           03:12 PM, 07th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:12 PM, 07th Jan                     Sanaa Remtulla                    hello id like to hv an updat on my refund order no 9406780030           03:13 PM, 07th Jan                   Abdulqader                    Hi Sanaa, Good Afternoon. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           03:13 PM, 07th Jan                     Sanaa Remtulla                    hello id like to hv an updat on my refund order no 9406780030           03:14 PM, 07th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:14 PM, 07th Jan                     Sanaa Remtulla                    okay           03:14 PM, 07th Jan                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED 197.54) on (12/28/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:15 PM, 07th Jan                   Abdulqader                   we have processed the refund of amount (AED 5.95) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           03:15 PM, 07th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           03:17 PM, 07th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           03:19 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558051