Subject: Ticket Assigned - Conversation with Rishab Kulshreshtha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 09:42:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rishab Kulshreshtha Rishab Kulshreshtha                    3           06:39 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:39 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello Rishab Kulshreshtha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:40 PM, 06th Jan                     Rishab Kulshreshtha                    1           06:40 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:40 PM, 06th Jan                     Rishab Kulshreshtha                    9409209587           06:40 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             06:40 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:40 PM, 06th Jan                     Rishab Kulshreshtha                    2           06:40 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:40 PM, 06th Jan                     Rishab Kulshreshtha                    1           06:40 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:40 PM, 06th Jan                     Rishab Kulshreshtha                    [email-masked]           06:41 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:41 PM, 06th Jan                   Huma                   Hi Rishab, Good Evening. Thank you for contacting Centerpoint. My name is Huma, I will be happy to assist you.           06:42 PM, 06th Jan                     Rishab Kulshreshtha                    Hi huma           06:42 PM, 06th Jan                     Rishab Kulshreshtha                    My order 9409209587 delivery is tomorrow           06:43 PM, 06th Jan                     Rishab Kulshreshtha                    Please make sure delivery is after 4pm evening           06:43 PM, 06th Jan                     Rishab Kulshreshtha                    I am not at home till afternoon           06:43 PM, 06th Jan                     Rishab Kulshreshtha                    Will be home in evening           06:43 PM, 06th Jan                   Huma                   It will just take a moment to go through the details – Can you allow me for that ?           06:43 PM, 06th Jan                     Rishab Kulshreshtha                    Sure           06:44 PM, 06th Jan                     Rishab Kulshreshtha                    Please schedule order delivery tomorrow after 4pm           06:44 PM, 06th Jan                     Rishab Kulshreshtha                    Are you there?           06:45 PM, 06th Jan                   Huma                   We apologise for the delay           06:46 PM, 06th Jan                   Huma                   We would like to inform you that as we have checked your order is still in the warehouse and it is nit yet shipped           06:46 PM, 06th Jan                     Rishab Kulshreshtha                    Ohk           06:47 PM, 06th Jan                     Rishab Kulshreshtha                    Please schedule order delivery tomorrow after 4pm           06:47 PM, 06th Jan                     Rishab Kulshreshtha                    I need the shipment max by sunday           06:47 PM, 06th Jan                     Rishab Kulshreshtha                    In the app its showing one day delivery. Hence please schedule the delivery tomorrow after 4pm as order was placed today morning           06:48 PM, 06th Jan                   Huma                   We will escalate the issue to the concern team to deliver the order on priority           06:52 PM, 06th Jan                   Huma                   Is there anything else I can assist you with?           06:56 PM, 06th Jan                   Huma                   Hi, I'm not getting a response from you. Are we still connected?           06:58 PM, 06th Jan                     Rishab Kulshreshtha                    Yes           06:59 PM, 06th Jan                     Rishab Kulshreshtha                    Please do           06:59 PM, 06th Jan                   Huma                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:02 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555530