Subject: Ticket Assigned - Conversation with Udit Gaba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 13:42:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Udit Gaba Udit Gaba                    Hello.good evening           05:29 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:29 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:29 PM, 06th Jan                     Udit Gaba                    1           05:30 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello Udit Gaba , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:30 PM, 06th Jan                     Udit Gaba                    2           05:30 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:30 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:30 PM, 06th Jan                     Udit Gaba                    2           05:30 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:30 PM, 06th Jan                     Udit Gaba                    1           05:31 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:31 PM, 06th Jan                     Udit Gaba                    [email-masked]           05:31 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:31 PM, 06th Jan                   Abdulqader                    Hi Udit, Good Afternoon. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:32 PM, 06th Jan                   Abdulqader                   We can see that you are contacting us regarding your order 9408972196?           05:32 PM, 06th Jan                     Udit Gaba                    Hey.actually today i received my parcel but i was not satisfied so i made a return request           05:33 PM, 06th Jan                     Udit Gaba                    Is it possible to make it today.because tommorrow i am leaving           05:33 PM, 06th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that a new return request has been created on 1/6/23 , Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.           05:34 PM, 06th Jan                   Abdulqader                   We will do our best to arrange the collection before the time frame.           05:35 PM, 06th Jan                     Udit Gaba                    Yes           05:36 PM, 06th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:36 PM, 06th Jan                     Udit Gaba                    But it will not possibe for me .because i am leaving UAE tommorrow evening.           05:37 PM, 06th Jan                   Abdulqader                   We cannot guarantee that returns will be collected tomorrow.Kindly note we'll do our best to collect your item asap.           05:38 PM, 06th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:39 PM, 06th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:41 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555224