Subject: Ticket Assigned - Conversation with Tasnim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 13:31:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tasnim Tasnim                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi tasnim, what do you need help with? Customer:  3 Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi tasnim, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:24 PM, 06th Jan                   Abdulqader                    Hi Tasnim, Good Afternoon. Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:25 PM, 06th Jan                     Tasnim                    order no. 9407397688 open robe was returned n picked up on 31st dec...hvnt got the refund yet           05:26 PM, 06th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:26 PM, 06th Jan                     Tasnim                    plz           05:26 PM, 06th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team to refund the amount asap.           05:27 PM, 06th Jan                     Tasnim                    ok           05:28 PM, 06th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:28 PM, 06th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           05:30 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555189