Subject: Note Added - [#5503672] Conversation with bhuvanaillindra
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 13:29:43 +0000

Hi ,    Lloyd Rudolph Maistry added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5503672    Subject:  Conversation with bhuvanaillindra   Requester: bhuvanaillindra    Note Content:   <div dir="ltr">
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<div><a rel="noreferrer" id="OWAAM187561" href="mailto:[email-masked]">@Rahim Machiwala</a></div>
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<div dir="ltr">Please assist </div>
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Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Akshay Berry &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, January 6, 2023 5:28:44 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Navneet Gunjan &lt;[email-masked]&gt;; Lloyd Rudolph Maistry &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5503672] - Conversation with bhuvanaillindra
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<div class="x_MsoNormal">Hi <a id="OWAAM5AE6B53AA321452AB07B47F123CC4CC8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Lloyd Rudolph Maistry</span></a>,</div>
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<div class="x_MsoNormal">Please assist to resolve.</div>
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<div class="x_MsoNormal">Regards,</div>
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<img width="122" height="58" id="x__x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODgwMTQ3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tiUaIKJphtAp8XVPCTUwv5dxNTJ9ed1MVO9KkWA9gN4" data-id="2044008801478" alt="Logo

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<div class="x_MsoNormal"><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Thursday, January 5, 2023 2:11 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Navneet Gunjan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Lloyd Rudolph Maistry &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5503672] - Conversation with bhuvanaillindra</div>
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<div class="x_MsoNormal">Hi <a id="OWAAMD04C41FCC8FE410285AA1DC6A6E678A1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Navneet</span></a>,</div>
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<div class="x_MsoNormal">Assist to resolve customer concern.</div>
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<div class="x_MsoNormal">Name: Raghavendra Kumar anna</div>
<div class="x_MsoNormal">Number : 0589976836</div>
<div class="x_MsoNormal">Store :DEIRA CITY CENTRE DUBAI</div>
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<div class="x_MsoNormal">Regards,</div>
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<img width="122" height="58" id="x_Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODgwMTQ3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tiUaIKJphtAp8XVPCTUwv5dxNTJ9ed1MVO9KkWA9gN4" data-id="2044008801478" alt="Logo

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<div class="x_MsoNormal"><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, January 1, 2023 3:08 AM<br>
<b>To:</b> Mayur Hotwani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5503672] - Conversation with bhuvanaillindra</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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Hi Team,<br>
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Please advise if any update on the below.<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system">On Thu, 29 Dec at 4:03 PM
<span class="x_separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt; color:#183247">Hi Team,<br>
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Problem Statement: Extra amount invoiced<br>
Name: Raghavendra Kumar anna<br>
Number : 0589976836</span><span style="color:#183247"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Store :DEIRA CITY CENTRE DUBAI</span></div>
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Issue Description: The customer said that he purchased 2 items and one item which included 3 piece set that cost 80 but he was billed 127 in total kindly check the invoice and advise us. <br>
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Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Reena</span></div>
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