Subject: Ticket Assigned - Conversation with Bilal Munir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 13:16:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bilal Munir Bilal Munir                    Hi           04:59 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:59 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:59 PM, 06th Jan                     Bilal Munir                    1           04:59 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello Bilal Munir , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:59 PM, 06th Jan                     Bilal Munir                    1           04:59 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:59 PM, 06th Jan                     Bilal Munir                    9409172614           05:00 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             05:00 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:00 PM, 06th Jan                     Bilal Munir                    2           05:00 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:00 PM, 06th Jan                     Bilal Munir                    1           05:00 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:00 PM, 06th Jan                     Bilal Munir                    [email-masked]           05:01 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:01 PM, 06th Jan                   Abdulqader                    Hi Bilal, Good Afternoon. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:02 PM, 06th Jan                     Bilal Munir                    Hi kader           05:02 PM, 06th Jan                     Bilal Munir                    I am little confused with the order tracking           05:02 PM, 06th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:04 PM, 06th Jan                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9409172614) was placed on Jan 6, 2023 .Please note the expected delivery date on 08-01-2023           05:07 PM, 06th Jan                   Abdulqader                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           05:07 PM, 06th Jan                     Bilal Munir                    Like in my order History the tracking is saying order to be delivered on 8th of January when i order the item on date of 7th of january will be delivered now i received message from centerpoint the expect to be delivered on 9th of January.           05:07 PM, 06th Jan                     Bilal Munir                             05:07 PM, 06th Jan                     Bilal Munir                             05:08 PM, 06th Jan                     Bilal Munir                             05:08 PM, 06th Jan                   Abdulqader                   Please note the expected delivery date on 08-01-2023 Kindly note we'll do our best to deliver your order asap           05:12 PM, 06th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:14 PM, 06th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:16 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555135