Subject: Ticket Assigned - Conversation with Iram Khanum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 13:10:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Iram Khanum Iram Khanum                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  iram khanum Bot:  Hi iram khanum, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  My amount has been debited twice Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9409244227 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 08/01/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  545802820            05:00 PM, 06th Jan                     Iram Khanum                    Okay           05:00 PM, 06th Jan                   Abdulqader                    Hi Iram, Good Afternoon. Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:01 PM, 06th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:04 PM, 06th Jan                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9409244227) was placed on Jan 6, 2023 Please note the estimated date to pick up the order is 07-01-2023. You’ll receive an SMS and an email when your order is ready for collection.           05:06 PM, 06th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:07 PM, 06th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           05:09 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555112