Subject: Ticket Assigned - Conversation with Sandya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 12:54:05 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sandya Sandya                    Hi           04:44 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:44 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello Sandya , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:44 PM, 06th Jan                     Sandya                    2           04:44 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            04:44 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:44 PM, 06th Jan                     Sandya                    2           04:44 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:44 PM, 06th Jan                     Sandya                    1           04:44 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:44 PM, 06th Jan                     Sandya                    [email-masked]           04:44 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:44 PM, 06th Jan                   Abdulqader                    Hi Sandya, Good Afternoon. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:46 PM, 06th Jan                     Sandya                    I just wanted to check if my return will be done to the credit card?           04:47 PM, 06th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:49 PM, 06th Jan                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           04:49 PM, 06th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:51 PM, 06th Jan                     Sandya                    No           04:51 PM, 06th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:53 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555062