Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 12:41:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408999133 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010523002093     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:23 PM, 06th Jan                     Hi                             04:25 PM, 06th Jan                     Hi                    Why did i not receive my parcel yet. Was due for delivery yesterday. No updates. No communication.           04:26 PM, 06th Jan                   Abdulqader                   Dear customer, Good Afternoon.Thank you for contacting us. My name is Kader. I will be happy to assist you.           04:29 PM, 06th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:32 PM, 06th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971553762628           04:33 PM, 06th Jan                   Abdulqader                   Dear customer, I'm not getting a response from you. Are we still connected?           04:36 PM, 06th Jan                   Abdulqader                   Dear customer, I'm not getting a response from you. Are we still connected?           04:38 PM, 06th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:40 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555020