Subject: Ticket Assigned - Conversation with Sahil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 12:37:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sahil Sahil                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi sahil, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409636580 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9409036580 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0506562647            04:26 PM, 06th Jan                     Sahil                    ?           04:28 PM, 06th Jan                   Abdulqader                    Hi Sahil, Good Afternoon. Thank you for contacting us. My name is Kader. I will be happy to assist you.           04:30 PM, 06th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:32 PM, 06th Jan                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9409036580) was placed on Jan 5, 2023. Please note the estimated date to pick up the order is  07-01-2023. You’ll receive an SMS and an email when your order is ready for collection.           04:33 PM, 06th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:34 PM, 06th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           04:36 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555010