Subject: Ticket Assigned - Conversation with Kaविता?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 12:09:36 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kaविता? Kaविता?                    Hello I just ordered from your store online           03:54 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:54 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:54 PM, 06th Jan                     Kaविता?                    I lost my all shukran points           03:55 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           03:55 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:55 PM, 06th Jan                     Kaविता?                    I ordered from online and try to use my shukran points first & payment doesn’t went through so I tried again but my points are zero I dint even use my points           03:57 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           03:57 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:57 PM, 06th Jan                     Kaविता?                    1           03:57 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Hello Kaविता? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:57 PM, 06th Jan                     Kaविता?                    1           03:58 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:58 PM, 06th Jan                     Kaविता?                    9409232706           03:58 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            03:58 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:58 PM, 06th Jan                     Kaविता?                    2           03:59 PM, 06th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:59 PM, 06th Jan                     Kaविता?                    1           03:59 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:59 PM, 06th Jan                     Kaविता?                    [email-masked]           03:59 PM, 06th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:59 PM, 06th Jan                   Abdulqader                   Dear customer, Good Afternoon.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:00 PM, 06th Jan                     Kaविता?                    Hello , I ordered from online and try to use my shukran points first & payment doesn’t went through so I tried again but my points are zero I dint even use my points           04:01 PM, 06th Jan                     Kaविता?                    Now my shukran account is with zero points           04:02 PM, 06th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:03 PM, 06th Jan                   Abdulqader                   As we can see your order  9409231660 - 9409231628 is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           04:04 PM, 06th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:06 PM, 06th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:09 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5554880