Subject: New Reply Received - Conversation with Vick
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 11:19:12 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Conversation with Vick  Ticket comment <div dir="ltr">Hi,<div>Just to clarify, my query was about the maximum recommended baby weight and not the weight of the stroller.</div>
<div>So can you clarify that? </div>
<div><br></div>
<div>Ashim</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 5, 2023 at 3:54 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Hi Vick,<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We have checked and we would like to inform you that the weight of the item Moon Trek One Fold Stroller is  6.5kg.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Thank You,<br>Babyshop Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5507521